Contact Us

1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you!

In the best interests of minimizing COVID-19 contagion among our employees and customers, we have adjusted our opening times to between 11am and 8pm until further notice.

The following 1O1O Centers will close temporarily until further notice:

  • K11 MUSEA Center (3/F., K11 MUSEA, Victoria Dockside, Tsim Sha Tsui)
  • Harbour City Center (Shop 10-11 (G/F) & Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, Tsim Sha Tsui)
  • Tuen Mun Center (Shop G127, G/F, Tuen Mun Town Plaza Phase 1, Tuen Mun)
  • Airport Center (Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport)
Sales Enquiry Hotline
2988 1010

General Enquiry Hotline
2888 1010

Corporate Sales Enquiry Hotline
2304 1010
China toll-free hotline
400 120 1010

International toll-free hotline
available in 29 destinations + 800 2888 1010




We would be very grateful for your feedback on our services.